e-Governance in Small States

Paper: 978 1 84929 102 6 / $74.95

  Published: August 2013  

Publisher: Commonwealth Secretariat
150 pp., 6 1/2" x 9 2/5"
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ICTs can create digital pathways between citizens and governments, which are both affordable, accessible and widespread. This offers the opportunity for developing small states to leapfrog generations of technology when seeking to enhance governance or to deepen democracy through promoting the participation of citizens in processes that affect their lives and welfare.

For small developing countries, especially those in the early stages of building an e-Government infrastructure, it is vital that they understand their position in terms of their e-readiness, reflect upon the intrinsic components of an e-Governance action plan, and draw lessons from the success and failures of the various e-Government initiatives undertaken by other countries, developed or developing.

This book aims to strengthen the understanding of policy-makers by outlining the conditions and processes involved in planning and execution of e-Government projects.

Table of Contents:
1) Introduction
What is e-Governance
2) Why e-Governance in Small States
A compelling reason for e-Government
Prerequisite conditions and framework
3) E-Government Strategy Development
Vision
Strategic plan
Leadership
Consultation with stakeholders
Financing e-Government
e-Government Monitoring and Evaluation
4) Government Process Reengineering
GPR process
Change management
Communications management
5) Creating an enabling environment for e-Government implementation
Legal/regulatory components
e-Government platform
ICT capacities
6) Emerging directions in e-Government for Small States
Mobile devices
Cloud technology