E-government and e-governance are truly the wave of the future. Electronic infrastructure and network functionality are being adopted by governments around the world. This implementation is motivated by growing public expectation along with the promise of economic, administrative and political benefits ranging from lower costs to better co-ordination.

The contributors explore the experience of two small states that have pioneered the electronic delivery of public services. In seven chapters they outline the major concerns associated with e-governance, including a synopsis of issues and experiences, international efforts at e-governance, a comparison of e-governance efforts in Cyprus and Malta, and recommended steps that can be taken to move the deployment of e-governance forward.

Table of Contents:

Preface; Introduction; 1) Principles of e-Governance; 2) Best Practices in e-Governance; 3) E-Governance: An International Perspective; 4) E-Governance in Malta; 5) E-Governance in Cyprus; 6) E-Governance Projects in Malta and Cyprus; 7) Comparative Analysis and Lessons Learned; Index.